Effective date: 22/06/20
GDPR – is the General Data Protection Regulation Act.
Data controller – means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
Data processor – is any natural or legal person who processes the data on behalf of the data controller.
Data subject – is any living individual who is using my services and is the subject of personal data.
Personal data – means any information which relates to a living, identifiable person. It can include names, addresses, telephone numbers, email addresses etc but it is wider than that and includes any other information relating to that person or a combination of information which, if put together means that the person can be identified.
Special category data – means personal data about a person’s race, ethnic origin, politics, religion, trade union membership, genetics, biometrics (when used for ID purposes) health, sex life or sexual orientation.
Processing – covers all activities relating to the use of personal data by an organisation, from its collection through to its storage and disposal and everything in between.
Principles regarding user privacy and data protection
I comply with the principles of GDPR:
Fairness, accuracy and lawfulness – when I process personal data, the individual rights of the data subjects must be protected. All personal data must be collected and processed in a legal and fair manner.
Purpose limitation, data minimisation and confidentiality – the personal data of the data subject must be processed and stored only for specific and necessary purposes and in a secure manner.
Transparency – the data subject must be informed of how his/her data is being collected, processed and use.
I take protecting your privacy seriously and recognise I have a duty of care to the people whose data I hold. I will only collect and process data when it is necessary and when I do I will make it clear why I am doing so and how it will be used.
I will not send you regular email newsletters you have not subscribed to. I will always give you the choice to unsubscribe.
I will not share your personal information with anyone else without your permission.
Personal data I collect and process
I collect several different types of personal data for various purposes. Personal data may include, but is not limited to:
Personal data you provide to me
Information you provide in the enquiry form for online coaching services such as name, email address;
Information you provide in the questionnaire for online coaching services such as name, occupation, age, email address;
Information you provide by email or other means as part of my online coaching services such as body composition, updating contact details;
Information you provide when you make a payment, such as financial or credit card information;
Other information received from other sources, including from your use my website and other digital platforms I operate or the other services I provide, information from business partners, advertising networks, analytics providers, or information provided by other companies who have obtained your permission to share information about you.
Personal data I collect automatically
How I use the personal data
I principally use the collected personal data to provide you with services but also to:
- Notify you about changes to my services;
- Gather analysis or valuable information so that I can improve my services;
- Detect, prevent and address technical issues.
Legal basis for collecting and processing personal data
- To perform a contract with you for my services;
- You have given me permission to do so – however, you may withdraw your consent at any time. You will not suffer any detriment for withdrawing your consent. If you withdraw your consent, this will not make processing of your personal data before you withdrew consent unlawful. You can withdraw your consent by contacting me [email];
- Processing your personal data is in my legitimate interests to keep my records updated, to study how my clients use my services and to recover any debts owed to me.
Retention of personal data
I will retain and use your information to the extent necessary to comply with my legal obligations, resolve disputes, and provide my services.
The types of third party processors I may share elements of your personal data include:
- Payment processors engaged by me to securely store or handle payment information, such as credit or debit card details, required for payment;
- Providers of email management and distributions tools – for example if you sign up to receive my newsletter or other marketing messages;
- Providers of data aggregation and analytics software services that enable me to effectively monitor and optimise the delivery of my services.
Data protection rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what personal data I hold about you and if you want it to be removed from my systems, please contact me.
In certain circumstances, you have the following data protection rights:
The right to access the information I have about you – commonly known as “subject access request”. This enables you to receive a copy of your date and to check that I am lawfully processing it
Request correction of your data – this enables you to ask me to correct any incomplete or inaccurate information I hold about you
Request deletion of your data – this enables you to ask me to delete or remove your data where there is no good reason for me to continue to process it. You also have the right to ask me to delete or remove your data where you have exercised your right to object to processing
If you want to exercise any of the rights described above or are dissatisfied with the way I have used your information please contact me at [email]. I will seek to deal with your request without undue delay and in any event in accordance with the requirements of the GDPR. Please note that I may keep a record of your communications to help resolve any issues which you raise.
You also have the right to lodge a complaint about any use of your information with the Information Commissioners Office, the UK data protection regulator.
Changes to this policy
This policy may change from time to time. The latest effective date will be highlighted at the top of the policy information.
Last updated: 22/06/20
What are cookies
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows my website or a third-party to recognize you and make your next visit easier and my website more useful to you.
Cookies can be “persistent” or “session” cookies.
When you use and access my website, it may place a number of cookies files in your web browser.
My website uses session and persistent cookies and we use different types of cookies to run the website.
Essential cookies – these are cookies that are required for the operation of our website
Analytical/performance cookies – they allow my website to recognise and count the number of visitors and to see how visitors move around the website when they are using it. This helps me to improve the way my website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies – these are used to recognise you when you return to my website. This enables me to personalise my content for you and remember your preferences (for example, your choice of language or region).
Targeting cookies – these cookies record your visit to my website, the pages you have visited and the links you have followed. I may use this information to make my website and the advertising displayed on it more relevant to your interests. I may also share this information with third parties for this purpose.
In addition my website’s own cookies, I may also use various third-parties’ cookies to report usage statistics of the website, deliver advertisements on and through the website. I do not have any control over the cookies used by third party websites. These cookies are likely to be analytical/performance cookies or targeting cookies.
I used Google Analytics. Information about how Google Analytics collects and processes data can be found at www.google/policies/privacy/partners/
Google Analytics has an opt-out browser to allow users to prevent their data from being used by Google Analytics.
What are your choices regarding cookies
By using my website you agree that I can place cookies on your device.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features offered by my website, you may not be able to store your preferences, and some of the website pages might not display properly.
Except for essential cookies, all cookies will expire after a reasonable period of time.